Action Heating & Air Inc. | (859) 331-2641
224
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Reviews Of Action Heating & Air Inc.

5.0 224 Reviews
Savannah Jackson
Savannah Jackson
Oct 02, 2023

Amazing service! Brian is an excellent technician! He was very thorough and knowledgeable with that he was able to immediately able to identify the problem. He presented well and is very polite and professional. He also provided me with advice on preventative maintenance. He acted quickly and was very prompt with getting us up and running! Brian went above and beyond my expectations! Thank you very much Brian!

Rob Bowling
Rob Bowling
Sep 18, 2023

First off my technician was Rick the survey wouldn’t let me enter his name. Until this visit I was very skeptical of the AC repair business because of the last company I used and their selling techniques. I happened to randomly choose Action because I had seen their vans around and I knew they were not heavy advertisers and was hoping they would focus on the repairs I wanted and not try to get me to buy a new system. They were here a little later than I had hoped partially my fault for having my phone on silent but I didn’t mind. Once Rick arrived he was friendly I showed him the problem and he went to work. We also in addition to the repair ordered a tuneup and the deal for two was very reasonable. Rick was in and out in 45 minutes and there was only one other part he recommended we replace but he was not pushy at all about it. He told me the pros and cons and the total cost for the visit. I appreciated his honesty about my system which according to the big company I used last time was on the verge of collapsing. Action will now be my go to for any heating and air issues we have from here on out and I would recommend them to everyone.

Lesley Wainscott
Lesley Wainscott
Sep 14, 2023

Action Heating & Air installed my new air conditioner & furnace in just a few hours. They are reasonably priced and have great customer service. I highly recommend calling them. Their highly skilled team will definitely take care of you! It was a thumbs up experience! Thank you Action Heating & Air!

Blaire Hancock
Blaire Hancock
Sep 08, 2023

Amazing customer service! Amy was so pleasant and helpful on the phone - she even let me text photos to her to confirm an issue. She then took said photos to her boss, Derek, who took time to call me and explain. Mind you, I am not a regular customer, that was my first time reaching out, no established relationship and they bent over backwards for me! All was well when Rick came out and handled the job quickly and efficiently and to boot they are reasonably priced. Thank you!

Mark Kunkel
Mark Kunkel
Aug 24, 2023

Quick diagnosis and fix. I’m very pleased.

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